bd778 Privacy Policy

1 What Information We Collect

We may collect various types of information during registration and use of the bd778 platform. This information can be divided into two main categories.

Personally Identifiable Information

We collect the following information to create and manage your account:

• Full name and date of birth — for age verification (service is provided to users aged 21 and above only)
• Email address and mobile number
• National ID (NID) or passport number — when identity verification is required
• Bank account or mobile financial service details (bKash, Nagad, Rocket) — for financial transactions
• Current address

Automatically Collected Information

When you use our platform, the following information may be collected automatically through technical means:

• IP address and device identifier information
• Browser type, operating system, and device model
• Platform access time, gaming activity, and session duration
• Usage data collected through cookies and similar tracking technologies
• Financial transaction history and betting patterns

2 Purpose of Using Your Information

bd778 uses your information for the following specific purposes:

Service Delivery and Management

• Creating, verifying, and managing your account
• Processing deposits and withdrawals and confirming financial transactions
• Providing gaming services, bonus offers, and promotional benefits
• Customizing the platform to improve your experience
• Ensuring customer support through our 24/7 Bengali support team

Security and Compliance

• Preventing fraud, money laundering, and illegal activities
• Ensuring age verification (access is prohibited for those under 21)
• Maintaining records required to comply with financial regulatory rules
• Monitoring user gaming behavior to ensure responsible gaming

Communication and Marketing

• Sending important account-related notifications
• Providing promotional offers and bonus information with your consent
• Informing you about new platform features and updates

3 Cookies and Tracking Technologies

The bd778 platform uses cookies and similar technologies to improve the user experience and ensure platform functionality.

Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, carry out security verification, and keep financial transaction data secure. These cookies cannot be disabled, as doing so would disrupt the normal operation of the platform.

Analytical Cookies

These cookies are used to analyze how the platform is used and to improve service quality. This information is collected entirely anonymously. You can control these cookies by changing your browser settings.

Managing Cookies

You can delete cookies or refuse to accept new ones at any time by changing your browser settings. Please note that disabling cookies may cause some platform features to not work correctly.

4 Sharing Information with Third Parties

bd778 does not sell, rent, or share your personal information with any third party for commercial purposes. However, information may be shared in the following limited circumstances:

Service Providers

To operate the platform, we work with trusted third-party service providers, such as payment processing companies and technology infrastructure providers. Strict confidentiality agreements are followed when sharing information with these partners.

Legal Requirements

In response to a court order, a lawful request from a government agency, or a legal obligation, we may be required to share necessary information with the relevant authority. In such cases, we always follow the policy of providing only the minimum information required.

Fraud Prevention

Relevant information may be exchanged with relevant authorities and financial institutions to prevent financial fraud, deception, or any other illegal activity.

5 Data Security Measures

bd778 maintains industry-standard technical and administrative security measures to keep your personal information secure.

Encryption

Our platform uses SSL (Secure Sockets Layer) encryption technology, which secures all information transmitted between your browser and our servers. Financial transaction data is protected with particularly strong encryption.

Data Storage

Your information is stored on secure servers protected by multiple layers of security to prevent unauthorized access. Staff access to data is strictly controlled on a "need-to-know" basis.

Regular Audits

Regular technical audits are conducted to ensure the effectiveness of our security measures. When any security vulnerability is identified, immediate action is taken.

6 Data Retention Period

bd778 retains your personal information only for as long as it is necessary for the relevant purpose or to meet legal requirements.

• Active account data: retained for as long as the account remains active
• Financial transaction records: for the period required under financial regulations
• Identity verification data: for the applicable legal retention period even after account closure
• When an account is closed, unnecessary personal information is deleted within a reasonable time

To request deletion of specific information, please contact us through the contact details provided below.

7 User Rights

As a user of bd778, you have the following rights over your own personal information:

Right to Access

You may at any time request a copy of the personal information held about you by bd778. We will provide the information within a reasonable time of receiving your request.

Right to Correction

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or via the support team.

Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a specific period due to legal obligations.

Right to Object to Processing

You may opt out of receiving marketing communications at any time. We will take the necessary steps promptly upon receiving this request.

8 Protection of Minors

bd778 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If any user creates an account by providing a false age, that account will be closed immediately and the associated information will be securely deleted.

If you suspect that a minor in your household is using bd778, please notify our support team immediately.

9 Changes to the Policy

bd778 reserves the right to update this Privacy Policy from time to time. If any significant change is made to the Policy, we will notify you in the following ways:

• Displaying a notification when you access the platform
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of this page

If you continue using the platform after any changes, you will be considered to have consented to the updated Policy. We therefore encourage you to visit this page regularly to stay informed about any changes.

10 Linked Pages and Related Policies

This Privacy Policy is part of our overall user protection framework. Please also review the pages below for the full picture:

• Terms and Conditions — the overall terms for using the platform
• Responsible Gaming — guidelines on safe and responsible gaming practices
• FAQ — common questions and answers, including questions about privacy